Massage Chairs for Business is an authorized dealer for every brand on our website and all warranties are manufacturer warranties. All warranty service is provided by the manufacturers and you can see their contact information below.
How to file a warranty claim: If you need to contact a manufacturer regarding warranty service, please see their contact information below:
- Daiwa - For Daiwa warranty service you can call them at 310-525-2701, email: repair@usjaclean.com or fill out their service request form here: https://www.daiwamassage.com/contact/service-request/
- JPMedics - For customer service please call 877-977-0656 and for warranty repair please fill out their Service Request form here: https://jpmedics.com/pages/service-request
- Ogawa - For customer service please call 844-438-6429 and for warranty repair please fill out their Service Request form here: https://www.ogawaworldusa.com/pages/service-request
- Osaki - For Osaki warranty service submit a ticket here: https://titanchair.freshdesk.com/support/tickets/new. You can also call them at 888-848-2630 extension 3.
- Svago - For customer service please call 877-977-0656 and for warranty repair please fill out their Service Request form here: https://www.cozziausa.com/service/
- Titan - For Titan warranty service submit a ticket here: https://titanchair.freshdesk.com/support/tickets/new. You can also call them at 888-848-2630 extension 3.
If you purchased from us and are having issues getting a response from the manufacturer, after you have contacted them and waited up to a few business days (Monday-Friday and non-holidays), please email us at support@massagechairsforbusiness.com and we can contact them on your behalf.
